FedEx Real-Time Rates

This guide explains how FedEx Real-Time Rates work in InkSoft and how they can be used to provide customers with accurate shipping costs during checkout. It covers the setup process, how rates are calculated using live FedEx data, and the benefits of offering dynamic shipping estimates, helping merchants create a more transparent and reliable shipping experience.

 

For integrated shipping, you will need Fedex account number. 

Setting up Fedex

To get to your Shipping Settings click on:

• Hover over Settings
• Hover over Shopping Cart Settings
• Click on Shipping

To add Fedex as a shipping account:

• Click on the drop down "Select Shipping Account" - Select Fedex
• Active: Check Yes to make this shipping option available in the shopping cart
• Sort Order: Here you can choose the order in which shoppers will see your shipping carriers and methods available 
• Automated Integration: Check Yes to use your Fedex account credentials to generate real-time shipping rates.
• Full Price Control: Allows you to print your shipping labels via the order manager using your Fedex Account credentials. Along with price flexibility! Looking for Full Price Control? Click Here.
• Click Save

Account credentials you need: 

• Fedex Account Number (please note only 1 FedEx account can be integrated)

Additional Information: 

• Split Large Shipments: This will allow you to create multiple packages once a maximum weight becomes present
• Label Format: Select one of the files for your printable shipping labels GIF, JPG, PNG, PDF, EPL2, SPL, ZPL, and STAR

Creating a Shipping Method with Real-Time Rates

• Click Fedex Accordion 
• Click Shipping Method
• Click Add New Shipping Method. 

Fill out the following information (Below is the most important information needed for this method to be active for your shoppers):

• Name: The name of the new shipping method (example: Ground Home Delivery)
• Production Time: Number of days required to process orders
• Days In Transit Min: The minimum number of days required to transport the shipment
• Days In Transit Max: The maximum number of days required to transport the shipment

Note: Process days added to the min/max shipping time will be the estimated shipping time (business days).Ex. 7 process days and a Min Transit of 3, Max Transit of 5, would give an estimated shipping time of 10-15 days.

• Active: Allow customers to use this Shipping Method
• Sort Order: The order this shipping option will show up in the shipping list on the cart

Note: Most business owners choose to display shipping methods in order of least to most expensive.

• *Fedex METHOD: This coincides with your Account Credentials. This has to match with the method you want to pull for pricing (i.e. Shipping Method Name is Ground - You will want this to be Ground Home Delivery) If you want to offer international shipping, you will need to ensure the FedEx Method is an international option, as well as enable countries outside the US in the Permitted Shipping Destinations below. If you do not have a correct international method and countries selected, the international method may not work. To find out more about international FedEx methods, click here. 
• Store: Assign this shipping method exclusively to any single store or all stores
• Permitted Shipping Destinations: The first 4 are allowances. You are allowing to ship to unknown addresses, residential addresses, commercial addresses and PO boxes (recommended to have all 4 checked) For international shipping, you want to click on the States and Countries link under the dropdown, head to the Countries tab, and check all the countries that are permitted shipping destinations. Once saved, the States and Countries settings are globally enabled for all other shipping settings. This setting also allows you to accept payment from those countries. 
• Click Save

Successfully Created a Shipping Method

After you create your shipping method(s), it will appear as seen below. To manage the newly created method(s):

• Click the Method Name to edit (opens up the settings/form as seen above)
• Click Trash Can to delete a method

NOTE: InkSoft utilizes real-time rates that we negotiated on behalf of our customers. These rates are automatically applied to your account once you have successfully configured a real-time rate integration. There are no other actions needed to be taken to get the real-time rate pricing.