Email Templates

View or edit emails that go out to your users

There are a number of System Messages (Emails) that go out to your customers. Emails range from Receipts to Pick Up notifications. We have built-in email templates that are ready to go, but they can be edited if need be. 

NOTE: There is no way of stopping emails from going out. 

Managing Email Templates

• Hover over Marketing
• Click Email Templates

Filter to edit an email template for a specific store

• Select Store
• Click Apply

Email Template Headings

When looking through your template list you will see: 

• Name of the Template
• The Type of the Email
• Subject of the email template
• Last Modified is the date it was published and/or saved after editing
• Magnifying Icon (Allows you to view the template)
  
  

Edit Email Template

• Click on the Name of the email would like to edit.

Anything within your email can be changed to your specifications

• Template Name is for internal use. This helps keep you organized with your emails. 
• E-mail Subject will show when your customer receives their email. 
• Insert Merge Field will show you other short codes that can be used in your Email Body.
• Apply to Stores allows you to save the edited email to numerous stores
• Email Body is the content of your email
• Save your email when finished
• Reset to Default will bring back the original content in the email
• Magnifying Glass will allow you to preview your email 

NOTE: The image box will automatically pull your stores logo

Short Codes

When editing your email templates, any value you see that is between the % symbols is called a Short Code (sometimes a "Merge Field"). These values will automatically pull the labelled information directly into the email template.

For example, %OrderID% will automatically pull your shoppers Order Number and display it. This provides a handy way that email templates can be dynamic and adapt to any changes you make in other parts of the platform, like your store name or contact number. Below is a complete list of Short Codes you can use within your email templates. Note that these will not work in any other area of the platform - only email templates.

%BillingAddress%
%Discounts%
%FulfillmentStoreDomain%
%FulfillmentStoreEmail%
%FulfillmentStoreName%
%FulfillmentStorePhone%
%Items%
%OrderID%
%PaymentMethod%
%PickupMethodName%
%Sales Tax%
%Shipping%
%ShippingAddress%
%ShippingMethod%
%ShippingMethodDetails%
%ShippingMethodPriceLabel%
%StoreAccountURL%
%StoreClipArtURL%
%StoreContactURL%
%StoreDesignStudioURL%
%StoreDesignsURL%
%StoreDomain%
%StoreHelpURL%
%StoreListURL%
%StoreLogoURL%
%StoreName%
%StoreOrderStatusURL%
%StoreProductsURL%
%StoreQuoteURL%
%StoreURI%
%StoreURL%
%SubTotal%
%ToEmail%
%ToFirstName%
%ToFullName%
%ToLastName%
%Total%
%UserEmail%
%UserFirstName%
%UserFullName%
%UserLastName%