This guide explains how to contact InkSoft Support when you need help with your account or have questions about the platform. It outlines the available support options and provides guidance on submitting a request with the right information, helping you get assistance more efficiently when something comes up.
Message us
Click the support widget in the bottom right corner when logged in to send us a message. We will reach out as quickly as possible.
If you are not logged in or do not see the in-app widget, you can submit a request via the below form:
Support Request Form
Support Request Form
Email us
You can email us directly at support@inksoft.com
Call us
800-410-3048 Ext. 1
If you don't reach someone please leave a detailed voice message. Leaving a voice message automatically creates a support ticket in our system and gets you a place in line for a callback.
InkSoft Support Hours
Support is available Monday - Friday from 9 -5 p.m. CT.
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