Orders (NEW)

Orders

Orders is your centralized location for managing your fulfillment.

Navigating to Orders

Navigate to Orders using the Global Navigation Drawer

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Orders

Open

This is your order manager landing page, so to speak. There will be some actions, tasks and/or steps involved in getting an open order into a completed state.

You will be able to filter and sort your orders to efficiently manage the orders you need to fulfill.

Ready to Ship

Your orders are ready to be shipped out to your shoppers! You will have an easy and effective way to generate and print your shipping labels.

Ready for Pick Up

You can now easily differentiate between orders that need to be shipped out vs. picked up. Here you have the ability to see all orders that are waiting to be scooped up by your shoppers.

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Sorting & Filtering Orders

1. Use the Order View Select to view:

  • Open Orders
  • Completed Orders
  • Canceled Orders
  • All Orders

2. You have a specific order you need to find?

You have a Search Bar directly in the center of your workspace to help you search by a specific email, order number, or anything you may have; to find the order you are looking for. 

3. Filter Results gives you the power to drill down your results to be more specific in your search.

  • Store Select
  • Order Date Range
  • Ship/Pick Up Date Range
  • Order Type
  • Payment Status

4. After you have nailed down your criteria, sort your columns using the Sort Icon next to your column headings.

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Bulk Actions

 

Nov-19-2019 15-39-58

 

You can now Download:

  • Download Packing Slip
  • Download Work Order
  • Download Render Package
  • Download Orders (CSV)
  • Download Shopworks File

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You can now Print:

  • Print Work Order 
  • Print Packing Slip 
  • Print Receipt

Please note: there is a maximum limit of 25 for the printing options. If you exceed 25, you will need to download them instead.

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Additional Bulk Actions:

  • Mark Orders as Ready to Ship/Pickup 

Payment Status

You will see the payment status for each order within your CRM and Orders. You have a number of payment statuses that could be associated to your orders:

NOTE: Payment statuses are automated based on payment activity (i.e. if a shopper chooses arrange payment later, their order status would show 'Not Paid')
  • Paid
  • Not Paid
  • Partial Paid
  • Refund Due
  • Refunded
  • Past Due
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