The Order Detail view gives you a closer look into a particular order. Within this view you have the ability to quickly edit an order including size change, additional garment colors and more.
NOTE: When using the Production section from the Jobs add-on solution, a product line item will be locked on the order once it is assigned to a job - you will no longer have access to edit that product.
You will have 3 options:
1. Edit Product
NOTE: If the shopper purchased with a credit card it will automatically try to refund if the total amount decreases. If amount increases you have the ability to forgive the difference or add payment for the additional balance.
2. Add Another Color
3. Remove Product (Remove/refund a product)
NOTE: You can only remove a product when there is more than 1 within the order. Use the Cancel and Refund within the action menu.
You can edit the quantities or pricing of a product that has a quantity discount applied. You will see the quantity discount applied here, and it will update automatically as you change the information.
Note: When editing a line item with a quantity discount applied, there should never be a warning dialog regarding a discount being removed. The discount will never be removed - it will just be re-adjusted depending on the percentage or dollar amount quantity discount used.