1. InkSoft Help Center
  2. Order Management
  3. Order Manager (soon to be deprecated)

Order Details (Legacy)

Information that is pulled through once an order is placed

Once an Order is placed there are a number of details you will receive! After filtering to the Store, Stage or Status within your Order Manager; you will click on the order number to see the breakdown of your orders details. 

Order Data

  • Billing Address/ Card Type

This section will also show the card type and last 4 digits of the card. 

  • Shipping Address 
  • Shipping Method 
  • Date Created
  • Order Details 
  • Quantity 
  • Size
  • Price 
  • Sub Total
  • Rendered Designs/ Embroidery File Size

Embroidery will give you the Original File that you uploaded, DST File and a PNG Preview. 

All other Print Methods will give you a EPS, PNG, Tiff, PDF and Print-Ready PDF.

  • Design Colors/ Thread Values
  • Original Art File
  • Order History - Will allow you to see who has moved the order from one stage to another, who refunded/cancelled the order and it gives you access to see any errors that came through when your shopper placed the order. 

(i.e. Declined, AVS Mismatch, CVS Not Accurate, etc.)

  • Order Totals - will give you the Sub-Total, Shipping Price, Taxation Percentage/Amount, Discounts and the Total Amount of the order.