Custom Domain & SSL

Do you have a custom domain name for this store? This can be accessed from Store Admin > Store Settings > Custom Domain & SSL.

About Domain Settings

You have two options for store domain name (URL). 

Use your main domain name + Store name (select 'No')

This is defaulted and is the most common usage. 



Use a Custom Domain (select 'Yes, I have a custom domain')

By entering in your Custom domain name, it would override the main fulfillment domain linked to your InkSoft account.



When you enter a Custom Domain and click "Next" you will be prompted with a pop-up message which explains the additional configurations that are required for your custom domain name. This includes completing DNS configuration both in InkSoft and with your domain provider. You may do this via CNAME or DNS A Record.

Point your domain name to either:

  • CNAME:
  • DNS A Record: if CNAME is not possible.

Note: We recommend purchasing a Custom Domain name with a domain provider in advance of this step. If you do not own a custom domain at this time, you can configure this step later. Click here to view the training guide for pointing domains with GoDaddy. InkSoft Support is only trained to point domains using GoDaddy. If you use a different registrar, please reach out to them for specifics on how to point your domain. 

Note: It is important that after you add your InkSoft domain that you install an InkSoft-provided SSL to the site, or else the site will not be secure, which would deter customers from shopping there. Click here to view the training guide for our free SSL.